Community member Kyla Duffy shares some insight for fosters and shelters on her Up for Pups Animal Rescue Resource blog.
Her opening paragraph in her post titled, "How NOT to Communicate" speaks volumes:
Rescuers, you are running A BUSINESS. In the rawest essence, you are entrepreneurs providing goods and services to customers. As entrepreneurs, you tend to have many great characteristics that lend to your success: perseverance, vision, passion, etc. However, many rescuers also share one significant flaw with most entrepreneurs: communication.